About Snap

Mission Statement:

Snap’s mission is to help businesses connect with customers using solid marketing principles, social media tools and dynamic emerging technologies. Creating solid relationships and building customer loyalty is the cornerstone of Snap's foundation.

Philosophy:

Snap's philosophy is simple. Achieving success in marketing isn’t a matter of luck but a combination of creativity, motivation, skill and hard work.

SNAP: Social Networking, Advertising & Promotion

There was a time, not so long ago, when a gas station attendant would pump your gas, wash your windshield and check under the hood. Or when you went to the grocery store the stockboy not only bagged your groceries but took them to your car. Those gestures, my friends, were true examples of customer service.

Automation, in the form of self-serve gas pumps and check out lanes caused business owners to cut staff, and in the process of "upgrading" some businesses lost sight who they were serving. They quit listening to their customers. Customer loyalty waned.

Recently, however, some businesses have discovered unconventional ways to reconnect with their customers - through online social networks - and it works! Customers learn more about products and services offered by businesses they frequently use, while business owners tap into the real wants and needs of their loyal customers. The exchange of information is priceless.

With that concept in mind, I had the idea to start Snap, a buiness that uses traditional results-driven marketing combined with social networking. In simple terms, I show businesses how to use a variety of online resources to connect with their customers, listen to their needs and respond with high quality customer service.

In 2009 I began with a plan that has evolved into the business you see before you. Snap offers any size business an online presence via social networking (i.e. facebook, myspace, blogger). Let us design a package tailored to your needs. Perhaps you need a way to connect to a specific demographic group or merely an online footprint. Give social media networking a try. I assure you, it is a snap!

Cherri Flinn

Snap owner